Our support and service team monitors your GreenFarm plant daily to ensure stable and efficient operation — not only when issues arise, but also to prevent them before they affect production.

Through continuous monitoring and analysis of the plant’s data, we can quickly identify deviations and respond proactively, ensuring that potential challenges are resolved before they develop further. At the same time, we work actively to optimize your production over time, helping you get the maximum value from your plant — in terms of operational reliability, yield, and efficiency. We also share relevant operational experience and insights across GreenFarm plants, allowing you to benefit from the collective knowledge gained from our entire customer base.

Each month, you receive a detailed operational report with updates on dry matter volumes, gas production, and achieved yield, giving you a complete overview of your plant at all times.

You can choose between a full-service package or handling parts of the operation yourself, while we ensure an annual condition assessment of the entire plant.

 

Professional support — when you need it

Our service team consists of highly qualified specialists with extensive technical and agricultural expertise. With more than 10 years of experience in gas engines and over 25 years of experience in biogas processes and agricultural operations, we are well equipped to ensure the optimal operation and maintenance of your plant.

 

We offer the following:

 

Phone support

Our experts are ready to answer your questions and provide guidance directly over the phone – quickly and competently

Online support

We can monitor your system online and therefore assist and resolve any issues without unnecessary delays

On-site service

We come to your facility and carry out maintenance and repairs on-site, ensuring uninterrupted production

On-site training

We offer hands-on training at your facility, so you become familiar with operation and maintenance

Dry matter measurement

We accurately measure the dry matter content to optimize the process and ensure stable production

Gas measurement

Monitoring of gas production and quality to maximize efficiency and safety

Leak testing

We check the system’s integrity to prevent leaks and maintain safe operation

Operational optimization

Continuous assessment and adjustment of the system to ensure high production and minimal waste

Repair in case of breakdown

Fast and efficient repair in case of breakdowns, so your system is quickly back in operation

With our service team behind you, your GreenFarm plant is always in safe hands. We also use only original spare parts and specialized tools. This is your guarantee of high quality, long service life, and maximum efficiency.

 

We are always ready to help

Contact us by phone: +45 53 76 03 76

In urgent situations outside normal opening hours, you can leave a message on our voicemail with a brief description of the issue. We will assess the situation and get back to you as quickly as possible.

Opening hours

Monday - Thursday: 8:30 AM – 3:00 PM

Friday: 8:30 AM - 1:00 PM

Looking for a specific employee? See the full GreenFarm team here.